CLIENT STORY

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See how Vitality Living makes data-driven decisions with Yardi Senior IQ

There’s so much information in Senior IQ that you can dig into. There’s always something we’re finding on a daily basis — something else we know we could use.

SYNDELL LAWHON 

VICE PRESIDENT OF WELLNESS
VITALITY LIVING 

VISUALIZING INSIGHTS

DRIVING INFORMED DECISIONS 

EMPOWERING STAFF

Community trends presented on a single platform

Robust graphs

and tables

Impactful data readily available 

Senior living | 27 communities 


vitalityseniorliving.com

SYNDELL'S STORY

Syndell Lawhon is the vice president of wellness at Vitality Living. From devoting the majority of her nursing career to serving residents in the senior living industry, she brings a unique blend of experience and dedication to her role at Vitality. Syndell skillfully manages teams in both operations and clinical functions.    

It all rolls right back down to the resident, every time.”

SYNDELL LAWHON 

VICE PRESIDENT OF WELLNESS
VITALITY LIVING 

THE CHALLENGE

Siloed data

With data previously scattered across siloed solutions, Vitality didn’t have a seamless method for capturing and retrieving key information. They relied on manual processes to gather what they needed — wasting valuable time and preventing teams from viewing impactful insights.

Prior to us coming to Yardi, with the system that we used before, we couldn’t pull any of that data, we had to do things manually.”

THE SOLUTION

Yardi Senior IQ 

To alleviate the challenges they were facing, Vitality leaders sought a business intelligence solution that would present up-to-date, business-wide data in a visual format — all in one place. They chose Senior IQ, a dynamic business intelligence solution built for the unique needs of senior living.


With this single connected solution, Vitality is now capturing community trends, visualizing insights and making data-driven decisions that move the needle like never before.

If we have a community that seems to be trending up in move-outs, I can get in there faster and say, ‘Is it because we didn’t do a good job at move-in?’ We turn that around before it becomes a long-term trend that really hurts our occupancy.”

Senior IQ is a business intelligence solution that surfaces real-time data in attractive, sharable dashboards. Designed for senior living providers and drawing portfolio-wide data from Yardi Voyager Senior Housing, Senior IQ provides the insights needed to act confidently and make smarter, faster decisions.

I’m in Senior IQ almost every day.”

THE RESULTS

Gaining actionable information at the click of a button 

With real-time data at their fingertips, Vitality leaders are unlocking insights faster than ever — insights they can seamlessly share across their 27 communities. 

I can go in Senior IQ and in two seconds, I’m able to pop information right out for that community and send it right along.” 

CUSTOM GRAPHS AND TABLES UNLOCKED

With Senior IQ, Vitality accesses a visual representation of their data — all housed in one secure location. Intuitive dashboards, graphs and tables reveal insights that Vitality wasn’t previously capturing, helping teams digest information quickly and make informed decisions.  

Nurses are very visual people. When they can see the numbers in a graph pulled right up in Senior IQ, it clicks so much faster. Numbers on a piece of paper are not as powerful.”

COMMUNITY TRENDS PRESENTED ON A SINGLE PLATFORM

By giving care staff the tools to visualize trends for falls, infections and more on a user-friendly platform, Senior IQ helps Vitality empower those individuals — boosting retention as a result. With staff seeing the specifics of how their community is operating, and with the knowledge of how to make improvements, Vitality’s residents reap the benefits.

"Senior IQ helps us with nurse retention. When you start getting data and looking at the bigger picture — how you can make things better for the whole community — not only does it make you feel empowered, it also elevates your skill set."

Don’t wait to set your success in motion. Schedule a personalized demo to see how Senior IQ will enhance every aspect of your business.  

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