Explore a connected system that seamlessly qualifies prospects and helps you convert them into satisfied residents. Yardi makes it frictionless at every step.

Now that’s customer-centric.

Communications – Chat IQ

Provide a better customer experience by automating responses to prospects and residents

Respond to inquiries via chat, text, email and voice

Keep the conversation going with natural language AI 

Save staff time while extending office hours

Chat IQ benefits residents, not just prospects. The bot helps answer questions about making payments, creating maintenance requests and resetting passwords all within the resident portal. It’s great!”Emily Short, Director of Business Intelligence, Luma Residential

Lead & Lease Management – CRM IQ

Manage prospects and residents through the entire leasing lifecycle from one intuitive system

Streamline centralized leasing processes

Automate reminders, follow-ups and nurturing

View all communications and interactions across your portfolio

“Our team has all the relevant customer information at their fingertips so they can provide a seamless experience.”Uryelle Dimailig, Marketing Manager, Westcorp Property Management

Fraud Prevention – Automated ID & Income Verification

Approve quality residents faster with a
user-friendly screening system

Authenticate applicant identity with an AI-powered solution that works in seconds

Validate paystubs, employment history and banking information in an instant

Streamline the leasing workflow by replacing manual screening efforts

“We eliminated all paper and manual processes with Yardi’s ID Verify and Income Verification. It’s now easier for our staff to validate applicants and for our prospects to apply for homes.”Leslie Henry, Director of Training and Development, Towne Properties

Leasing Opportunities – Self-Guided Tours

Lease more units with easy, secure and flexible tours

Make it easy to schedule a tour on your website while controlling timing and frequency

Offer more tours and extend office hours without adding more staff

Provide a safe and secure experience with smart locks, motion sensors and identity verification

“We got into virtual and self-guided tours about a year ahead of the pandemic. Touchless self-guided tours were key to successful leasing, allowing residents to get in and see units while keeping our staff safe, too.”Greg Slang, Executive Vice President of Asset Management, KETTLER

Convert More Leads

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